Frequently Asked Questions
Product and Usage
Apply once every night to clean, dry skin or scalp.
For best results, it is recommended to apply at night.
Yes, all three serums can be safely used together as part of your night-time routine.
No, the applicators for eyebrow and eyelash serums are different.
No, it should only be applied to the upper lash line.
Children aged 5 years and older may use it under the supervision and approval of a doctor.
Yes, daily use is essential for visible results. After 4 months, it can be used 3 times a week to maintain the results.
Visible improvement can be seen within 4-6 months, with optimal results generally reached after 12 months.
No, the serum should be left on overnight for optimal results. Its water-based formula does not require rinsing.
A slight increase in loss at the beginning is normal and indicates that the product is effective.
Yes, for best results, 2-4 mL per day is recommended. The scalp should be divided into two areas and 1 mL should be applied to each side.
Norbimatoprost, Myristoyl Pentapeptide-17, Hydrolysed Keratin, Amino Acid Complex (Glycine, Arginine, Alanine, Aspartic Acid, Serine, Valine, Isoleucine, Proline, Threonine, Histidine, Phenylalanine), Panthenol, Biotin, Hyaluronic Acid, Hydrolysed Glycosaminoglycans, Plant Extract Complex (Trifolium pratense, Thuja orientalis, Zingiber officinale, Artemisia argyi)
Norbimatoprost, Myristoyl Pentapeptide-17, Hydrolysed Keratin, Amino Acid Complex (Glycine, Arginine, Alanine, Aspartic Acid, Serine, Valine, Isoleucine, Proline, Threonine, Histidine, Phenylalanine), Panthenol, Biotin, Hyaluronic Acid, Hydrolysed Glycosaminoglycans, Plant Extract Complex (Trifolium pratense, Thuja orientalis, Zingiber officinale, Artemisia argyi)
Dallixa products are suitable for both men and women.
Visible results appear within 4-6 weeks. Optimum results are generally achieved after 16 weeks.
Yes, they help reduce the loss of hair through different mechanisms.
During pregnancy, its use is not recommended as there is insufficient safety data available.
During pregnancy, its use is not recommended as there is insufficient safety data available.
During breastfeeding, its use is not recommended as there is insufficient safety data available.
When applied outside the targeted area, they may stimulate hair growth.
Yes, it can be used after the skin has healed. Its water-based formula is ideal for use after hair transplantation.
Yes, they can be used in the combination with lifting, laminating or extension procedures.
Yes, it contains beneficial ingredients for androgenetic alopecia, such as Diaminopyrimidine Oxide and Azelaic Acid.
Yes, they may support alopecia areata treatment when used alongside medical therapies.
Do not use if you have a known allergy to any of the ingredients or on damaged/compromised skin.
The serums are generally well tolerated, but some individuals may experience mild local itching.
Yes, once the serum is fully absorbed, cosmetic or skincare products may be applied.
They may be used under medical supervision for chemotherapy-related hair loss.
Order
Add the product to your cart and proceed to the checkout step.
Yes. You can contact us at support@quantumaesthetics.com
No, there is no minimum order requirement.
Credit/debit card.
No, installment options are not available.
Your invoice will be sent via email, or you may request it through our support team. You can also request it directly at support@quantumaesthetics.com
No, you can place an order using guest checkout.
If you need a corporate invoice, please submit your request through our contact page. Make sure to include necessary details such as company name, tax number, and tax office. Our support team will reach out to you shortly to initiate the process. You can click here to access our Contact/Support page.
To ensure that order and delivery notifications reach you without issues, please make sure your email address is accurate and active. The contact information you provide during guest checkout is used for essential updates such as order confirmation and shipment tracking.
Delivery
Yes. We deliver to all regions across the country.
Your order will be canceled and the full amount will be refunded.
Orders placed before 16:00 are shipped the same day. Orders placed on weekends or public holidays are shipped on the next business day.
Your tracking number will be sent via email once your order has been shipped.
Yurtiçi Kargo.
Please email us at support@quantumaesthetics.com within 14 days.
Within 48 hours, please send an email to support@quantumaesthetics.com with an explanation and photos.
You can reach us at support@quantumaesthetics.com
For special support requests, you can contact us at support@quantumaesthetics.com
You can email us at support@quantumaesthetics.com
Please contact support@quantumaesthetics.com before your order is shipped.
Yes, return shipping is free when using the designated shipping company.
You may return the product within 14 days without providing a reason.
No, opened cosmetic products cannot be returned for hygiene reasons.