Membership Agreement

This MEMBERSHIP AGREEMENT (“Agreement”) is concluded between Quantum Aesthetics Kozmetik Anonim Şirketi (“Quantum”), whose information is provided below, and the User (“User”) who becomes a member of the website https://www.quantumaesthetics.com

or its mobile application (“Site”) and accepts this Agreement. The Agreement is established without the simultaneous physical presence of Quantum and the User, through the Site created for the remote marketing and sale of various products belonging to Quantum, by using the Site up until the moment the Agreement is formed, including the very moment of its formation.

1. Quantum Informations

Title: Quantum Aesthetics Kozmetik Anonim Şirketi

Registered Address: Caddebostan Mahallesi Bağdat Caddesi Köksal Apartmanı No:317 Daire:9 Kadıköy / Istanbul

Phone Number: +90 216 510 22 97

Email address: support@quantumaesthetics.com

Mersis Number:0632128889500001

Tax Office / Number: Kozyatağı Tax Office / 6321288895

2. Purpose of the Site’s Use

2.1 Various cosmetic products and other related goods and services, including hair care and eyelash care, are marketed and offered for sale by Quantum through the Site. This Agreement solely governs the conditions under which the User may benefit from the services offered by Quantum through membership on the Site, and does not replace a distance sales contract.

2.2 The User may make purchases through the Site only in the capacity of a consumer. For Users who do not qualify as consumers with respect to their transactions on the Site, the provisions of the Turkish Commercial Code No. 6102 shall apply. By becoming a member of the Site and placing an order, the User acknowledges and declares that the transaction is not for commercial purposes; otherwise, they may not benefit from consumer rights, and Quantum may terminate their membership and cancel their orders.

3. Scope and Conditions of Membership

3.1 Membership to the Site is free of charge. Users may benefit from the services offered by Quantum and place orders only by creating a membership. Orders cannot be placed without creating a membership.

3.2 By providing electronic approval through the Site, the User accepts all terms and conditions of this Agreement. Once the approval process is completed, the User account is created, and the User gains the right to place orders through the Site.

3.3 Quantum reserves the right, when deemed necessary, to reject a User's membership application, suspend an existing membership, or permanently terminate it, without being required to provide any justification.

4. Rights and Obligations of the User

4.1 Accuracy and Update of Information

The User declares that all information provided during membership registration is accurate, complete, and up to date. The User is responsible for keeping this information current and must promptly update it through the Site if any changes occur. The User shall be solely liable for any damages, responsibilities, or legal consequences arising from providing incorrect, incomplete, or outdated information.

4.2 Account Security and Unauthorized Access

The User may not share their password or login information with third parties. The User is responsible for ensuring the security of their account and shall be held liable for all transactions carried out through their account, as well as for any damages arising from unauthorized access or use.

4.3 Legal and Ethical Use

The User shall use the Site only in compliance with legal and ethical standards. The User shall not engage in spam, creating fake accounts, using bots, fraud, or similar violations. If Quantum detects such violations, it may suspend or terminate the User’s account and pursue legal action.

If Quantum suffers any damage due to the User’s unlawful actions, Quantum reserves the right to claim from the User all direct and indirect damages, including compensation, litigation, and defense costs.

4.4 Payment Obligations

The User shall make all payments through the Site fully and on time. The User is responsible for providing accurate and complete information during the payment process. Quantum shall not be held liable for any payment issues arising from incomplete or incorrect information provided by the User.

4.5 Liability

The User agrees that Quantum shall not be held liable for any direct, indirect, incidental, special, punitive, or consequential damages, including but not limited to losses arising from the use of the Site or transactions carried out through the Site.

4.6 Intellectual Property

The User may not copy, reproduce, modify, share with third parties, distribute, or use for commercial purposes any content on the Site — including product display photographs, descriptions, formulations, ingredient information, manufacturing methods, or any other intellectual property — without the prior written permission of Quantum. The User also agrees not to reverse-engineer, analyze, deconstruct, or attempt to derive or develop derivative products from the cosmetic and hair care products offered by Quantum.

4.7 Information and Communication

The User shall keep the email address provided during registration up to date and is responsible for receiving and following all notifications sent by Quantum. Any notification sent by Quantum to the email address provided by the User shall be deemed to have been received by the User.

4.8 Third-Party Links

The Site may contain links directing Users to other websites or content that are owned or operated by third parties and not controlled by Quantum. Quantum makes no guarantee regarding the content, security, accuracy, or currency of the linked websites and cannot be held responsible for the services or content provided on such sites.

5. Rights and Obligations of Quantum

Quantum shall take the necessary measures to ensure the operation, maintenance, and security of the Site. However, Quantum shall not be held liable if the Site becomes temporarily inaccessible due to technical failures, maintenance work, interruptions in internet infrastructure, or force majeure events. Quantum will make reasonable efforts to resolve such interruptions as soon as possible.

Quantum may verify the accuracy of the information provided by the User and may share such information with authorized public institutions, payment service providers, and third-party service providers for verification purposes. In the event that misleading or false information is provided, Quantum reserves the right to suspend or terminate the User’s membership.

Quantum reserves the right to modify, update, or revise the service terms, prices, and the provisions of this Agreement without prior notice. Such changes shall become effective as of the date they are published on the Site. If the User does not agree with the changes, they have the right to terminate their membership.

6. Protection of Personal Data

6.1 Quantum processes and stores the User’s personal data in accordance with the Law on the Protection of Personal Data No. 6698 (KVKK). The User may access detailed information regarding the processing of personal data through Quantum’s Privacy Notice and Cookie Policy available on the Site.

6.2 The User acknowledges that credit card details and other financial information provided during payment transactions may be shared with relevant payment service providers and financial institutions for the purpose of processing the transaction.

6.3 Quantum may use cookies and other tracking technologies to enhance the User experience. The User may manage their cookie preferences through the Cookie Policy provided on the Site.

7. Termination of Membership

7.1 The User may cancel their membership at any time. Upon cancellation, the User’s account will be permanently closed, and the User will lose the right to place orders through the Site.

7.2 Quantum reserves the right, when deemed necessary, to reject a User’s membership application, suspend an existing membership, or terminate it entirely, without being required to provide any justification.

7.3 If the User or Quantum cancels the membership, this Agreement shall automatically terminate. The termination of the Agreement does not affect any rights or obligations that may have arisen prior to the termination date. Quantum may retain necessary data for the legally required period in accordance with applicable regulations.

8. Other Provisions

8.1 Evidence Agreement

The User agrees that in any dispute arising from this Agreement, Quantum’s official books and commercial records, as well as electronic data, computer records, and audio recordings stored in its databases and servers, shall constitute valid evidence. The User acknowledges that this provision constitutes an evidentiary agreement within the meaning of Article 193 of the Turkish Code of Civil Procedure.

8.2 Commercial Electronic Messages

In addition to approving this Agreement, the User may electronically consent via the Site to receive commercial electronic messages from Quantum for the purposes of promoting and marketing its products, announcing its business, or increasing brand awareness through greetings, celebratory messages, or similar content. The User may withdraw this consent at any time or refuse to give consent in the first place by contacting Quantum through the available communication channels. However, messages regarding changes, usage information, or maintenance procedures related to a purchased product are not considered commercial electronic messages and may be sent without separate consent.

9. Governing Law and Dispute Resolution

9.1 This Agreement shall be governed by and interpreted in accordance with the laws of the Republic of Turkey.

9.2 For the resolution of disputes arising from or in connection with this Agreement, and without prejudice to the Parties’ rights under the Enforcement and Bankruptcy Law No. 2004, the Consumer Arbitration Committees located in the Buyer’s place of residence or where the Product was purchased shall have jurisdiction within the monetary limits announced annually by the Ministry in December. For disputes exceeding these monetary limits, the competent authority shall be the Consumer Courts.